Legal

Terms and Conditions – PG Jili Online Casino Philippines

Please read these terms carefully before using our platform. By accessing PG Jili, you agree to be bound by everything outlined here.

Last updated: January 2025

Key Things You Should Know

A quick summary of the most important points before you dive into the full terms.

You Must Be 18 or Older

PG Jili is strictly for adults. No person under the age of 18 is allowed to register or use any part of our platform.

Philippines Residents Only

Our platform is designed and licensed for use by residents in the Philippines. Access from restricted jurisdictions is prohibited.

One Account Per Person

Each player is allowed only one active account. Duplicate accounts will be suspended and balances may be forfeited.

Bonuses Have Conditions

All bonuses and promotions come with wagering requirements and other conditions. Always check the specific terms before claiming.

Fair Play Is Required

Any attempt to cheat, exploit, or manipulate the platform will result in immediate account termination and forfeiture of funds.

Terms Can Be Updated

PG Jili reserves the right to update these terms at any time. Continued use of the platform means you accept the updated terms.

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These Terms and Conditions govern your use of the PG Jili platform at pgjili.best. By creating an account or using any of our services, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, please do not use the platform.

1Acceptance of Terms

Welcome to PG Jili — one of the Philippines' most trusted online casino platforms. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and PG Jili ("we," "us," or "our") regarding your use of the website located at pgjili.best and all related services, features, and content offered through our platform.

By accessing the PG Jili website, registering an account, making a deposit, or participating in any game or promotion offered on the platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them. This agreement takes effect immediately upon your first access to the site.

If you are accessing PG Jili on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms, and by accepting these Terms, you are doing so on their behalf.

These Terms apply alongside our Privacy Policy and Responsible Gaming guidelines, both of which are incorporated into this agreement by reference. We encourage you to read all three documents before using the platform.

2Eligibility

To be eligible to register and use PG Jili, you must meet all of the following requirements at the time of registration and on an ongoing basis throughout your use of the platform:

  • You must be at least 18 years of age. PG Jili does not permit access or use by anyone under the age of 18, and we take this restriction seriously. Any account found to belong to a minor will be immediately suspended and all funds may be forfeited.
  • You must be a resident of or physically located in a jurisdiction where online gaming is legal and where the use of PG Jili is permitted under local law.
  • You must not be currently excluded from any gaming operator or gaming facility, whether through self-exclusion or operator exclusion.
  • You must not be acting on behalf of another person for the purpose of gambling. Each account must represent one real individual player.
  • You must not be employed by PG Jili, or be an immediate family member of someone employed by PG Jili, in a role that would create a conflict of interest with player participation.

By registering an account, you warrant that you meet all of the above eligibility criteria. PG Jili reserves the right to request proof of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed.

3Account Registration

3.1 One Account Per Player

Each individual person is permitted to hold only one active PG Jili account. Creating multiple accounts — whether under the same name, different names, or shared devices — is strictly prohibited. If we detect duplicate accounts belonging to the same individual, we reserve the right to close all associated accounts and forfeit any balances or bonuses.

3.2 Accurate Information

When registering, you are required to provide complete and accurate information, including your real name, date of birth, and a valid contact number or email address. Any attempt to register using false information is a breach of these Terms and may result in account closure.

3.3 Account Security

You are solely responsible for keeping your account login credentials confidential. PG Jili will not be held liable for any losses arising from unauthorised access to your account due to your failure to keep your password secure. If you suspect that your account has been accessed without your authorisation, please contact our support team immediately.

3.4 Identity Verification (KYC)

PG Jili may require you to complete identity verification at any time, including before processing withdrawals or after significant deposits. This may include submitting a government-issued ID, proof of address, or other documentation. This process is in place to comply with anti-money laundering requirements and to protect the security of your account.

Accepted documents for verification include a Philippine National ID, passport, driver's licence, or other PAGASA-recognised government-issued identification.

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4Deposits and Withdrawals

4.1 Accepted Payment Methods

PG Jili supports deposits and withdrawals through a range of local Philippine payment channels including GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet bank transfers, and online banking via BDO, BPI, and UnionBank. International card payments via Visa and Mastercard are also accepted.

4.2 Deposit Processing

Most deposits are credited to your PG Jili account instantly or within a few minutes of successful payment confirmation. PG Jili is not responsible for delays caused by your payment provider or bank. All deposits must be made from payment accounts that are legally registered in your own name.

4.3 Withdrawal Requests

Withdrawal requests are processed as quickly as possible. Payouts to GCash and Maya are typically completed within minutes during normal operating hours. Bank transfers may take longer depending on the receiving institution's processing schedule.

Before your first withdrawal, you may be required to complete identity verification. PG Jili reserves the right to carry out additional checks on withdrawals above certain thresholds. Withdrawals will only be made to payment methods registered in the same name as the PG Jili account holder.

4.4 Currency

All transactions on PG Jili are conducted in Philippine Peso (₱). Exchange rate costs or conversion fees associated with foreign currency payments are borne by the player.

4.5 Unclaimed Balances

PG Jili reserves the right to apply an inactivity fee or close accounts that remain dormant for an extended period. Players will be notified in advance of any such action.

5Bonuses and Promotions

PG Jili offers a range of bonuses and promotions to both new and existing players. These offers are subject to specific terms and conditions that are communicated at the time of the offer. The following general principles apply to all bonuses unless otherwise stated:

  • All bonuses are subject to wagering requirements before any winnings generated from bonus funds can be withdrawn. Wagering requirements will be clearly stated for each individual promotion.
  • Bonuses are awarded for personal use only and may not be transferred, sold, or shared with another person.
  • Only one welcome bonus is available per player, per household, per IP address, and per device. Creating multiple accounts to claim multiple welcome bonuses is prohibited.
  • PG Jili reserves the right to withdraw, amend, or cancel any bonus at any time without prior notice if we have reason to believe it is being abused or exploited.
  • Free spins bonuses are valid for the specified game only and expire at the time stated in the promotion details.
  • In the event of a dispute about bonus terms, PG Jili's decision is final.

We encourage all players to review the full terms of any promotion before opting in. Our support team is available 24/7 to clarify any bonus conditions you're unsure about.

6Gameplay Rules

PG Jili offers a wide variety of games including online slots, table games, live dealer games, fishing games, crash games, and sports betting. Each game type may have specific rules that govern gameplay, and these are displayed within the game interface or in the game information section.

All bets placed on the platform are final once confirmed. If a technical issue occurs during a game round, the hand or spin that was in progress at the time of the disruption will be voided, and the bet amount will be returned to your account. In the event of a dispute regarding a game outcome, PG Jili's game server logs are the definitive record of what occurred.

PG Jili uses certified random number generators (RNGs) for all digital games. These are independently audited to ensure that outcomes are genuinely random and fair. The theoretical return-to-player (RTP) percentage for each game is available in the game information panel.

7Fair Play Policy

Maintaining a fair and honest gaming environment is one of PG Jili's core commitments. The following activities are strictly prohibited and will result in account suspension or permanent banning, as well as forfeiture of all balances:

  • Using any software, bot, script, or automated system to play games or interact with the platform
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage
  • Engaging in any form of collusion with other players, including in live dealer or multiplayer games
  • Money laundering or using the platform to transfer or conceal illegally obtained funds
  • Placing bets on both sides of an outcome in a way designed to abuse bonuses or guarantee profit through low-risk wagering
  • Any other activity that PG Jili deems to be dishonest, abusive, or contrary to the spirit of fair play

PG Jili employs automated monitoring tools and a dedicated security team to detect suspicious behaviour. If you witness behaviour that you believe violates our fair play policy, please report it to our support team.

8Privacy and Data Protection

PG Jili takes the privacy and security of your personal data seriously. The collection, storage, and use of your personal information is governed by our Privacy Policy, which forms part of these Terms. We strongly recommend that you read it in full.

In summary, PG Jili collects personal information for the purpose of operating your account, processing transactions, verifying your identity, preventing fraud, and complying with applicable laws. We do not sell your personal data to third parties. Your information is stored using industry-standard encryption and security protocols.

By using PG Jili, you consent to the collection and use of your data as described in the Privacy Policy. You have the right to access, correct, or request deletion of your personal data by contacting our support team.

9Responsible Gaming

PG Jili is committed to promoting responsible gaming. We believe that gambling should be a form of entertainment, and we take seriously our responsibility to protect players who may be at risk of developing problematic gambling behaviour.

We provide the following tools to help players manage their gaming activity:

  • Deposit limits — set a maximum amount you can deposit over a defined period
  • Session time reminders — receive notifications after you have been playing for a specified length of time
  • Cooling-off periods — take a short break from the platform
  • Self-exclusion — request to be excluded from PG Jili for a defined or indefinite period

If you feel your gambling is becoming a problem, please visit our Responsible Gaming page or contact our support team immediately. Help is available, and we will always act in the best interest of your wellbeing.

PG Jili will never encourage players to continue gambling beyond their means, and we will not contact players with marketing materials during a self-exclusion period.

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10Limitation of Liability

To the maximum extent permitted by applicable law, PG Jili and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to:

  • Loss of winnings due to technical failures or service interruptions
  • Losses resulting from unauthorised access to your account
  • Errors in game display or information that do not affect the actual game outcome recorded on our servers
  • Losses arising from your failure to comply with these Terms
  • Any interruption, suspension, or termination of the platform or any of its services

PG Jili makes every reasonable effort to ensure that the platform is available and functioning correctly at all times. However, we do not guarantee uninterrupted service and are not responsible for losses caused by factors outside our reasonable control, including internet connectivity issues on your end or third-party payment provider delays.

In any case where liability is found, PG Jili's total liability to you shall not exceed the amount of funds currently held in your PG Jili account at the time the claim arises.

11Account Suspension and Termination

PG Jili reserves the right to suspend, restrict, or close your account at any time if we have reason to believe that:

  • You have violated any part of these Terms
  • You have provided false or misleading information during registration or verification
  • Your account has been involved in fraudulent activity, money laundering, or any other illegal conduct
  • You are no longer eligible to use the platform
  • We are required to do so by applicable law or by instruction from a regulatory authority

If your account is closed due to a breach of these Terms, any remaining balance may be forfeited depending on the nature of the breach. PG Jili will make reasonable efforts to notify you of account closure unless doing so is legally prohibited or would compromise an ongoing investigation.

You may also close your own account at any time by contacting our support team. If your account is closed voluntarily and there is no outstanding investigation, your remaining balance will be returned to you via your registered payment method after any required checks are completed.

12Changes to These Terms

PG Jili reserves the right to update or modify these Terms at any time. When we make material changes, we will notify players through the platform — typically via a notice on the website or an email to your registered address. The date of the most recent update is shown at the top of this page.

Your continued use of PG Jili after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with a change, you should stop using the platform and contact our support team to close your account.

We encourage you to check this page periodically so you are always aware of the current Terms that apply to your use of PG Jili.

13Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising in connection with your use of PG Jili that cannot be resolved through our internal dispute resolution process will be subject to the exclusive jurisdiction of the courts of the Philippines.

PG Jili operates in accordance with its gaming licence and applicable Philippine gaming regulations. We are committed to compliance and work cooperatively with regulatory authorities to ensure that our platform meets all required standards.

If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms will continue in full force and effect.

14Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your PG Jili account, our support team is available 24 hours a day, 7 days a week.

You can reach us by email at support@pgjili.best or through the live chat function on the platform. For common questions, you may also find answers on our FAQ page.

We aim to respond to all enquiries within 24 hours. For urgent account-related issues, live chat is the fastest way to get help.

These Terms and Conditions were last updated in January 2025. By continuing to use PG Jili after this date, you confirm your acceptance of these Terms in their current form.

Related Policies

These documents work alongside our Terms and Conditions — worth reading too.

Privacy Policy

How we collect, store, and use your personal information on PG Jili.

Read More

Responsible Gaming

Tools and resources to help you stay in control of your gaming activity.

Read More

FAQ

Quick answers to the most common questions from PG Jili players.

Read More

About Us

Learn about who we are and why we built PG Jili for Filipino players.

Read More

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